• Craftsmanship + Technology

    Printing is our craft. We are master print artisans using 21st century technologies.
  • Digital Printing

    We use the most current digital printing technologies to deliver on your most demanding print projects.
  • Offset Printing

    For your larger projects, our offset print experts will deliver premier results on your next print project.
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Welcome to Complemar PrintWestern NY's Premier Printer

Complemar Print is a leading printer in Western NY specializing in both offset and digital printing. We have over 30 years of experience in commercial printing with extensive capabilities.

Complemar Print's services are on par with the best printing companies in the world. We are a Certified G7 Master Printer and we can accommodate short runs, long runs, small and large format offset and digital, print-on-demand, and robust variable data printing applications.

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  • Customer StoryIron Smoke Whiskey

    Iron Smoke is an artisan crafted small batch whiskey distiller based in Fairport, NY.
    Their product line includes award winning Apple Wood Smoked Bourbon Whiskey and Rattlesnake Rosie’s Apple Pie Whiskey.
    Iron Smoke sought Complemar Print’s help in printing their point-of-sale materials, package materials, bottle neckers and sell sheets. “It’s the quality and the customer service.” says Iron Smoke Co-founder Tommy Brunett. “(Complemar Print) is willing to work on tight timelines and go above and beyond!”
  • Customer StoryDavos Brands/TYKU Sake

    Davos Brands is the maker and distributor for several liquor brands including TYKU Sake, a premium Japanese Sake and Soju.
    Complemar Print has worked for years creating custom printed materials for the TYKU brand, including labels, promotional materials, bottle neckers and more.
    When discussing Complemar Print, Brian Helfman, Supply Chain Analyst for Davos says “Communication, cost, quality, help on short notice, general customer service - they are all stellar.”
  • Customer StoryCity Dining Cards

    City Dining Cards is a Customer Loyalty Program which distributes decks of $10 discount cards good for locally owned restaurants in cities across the country.
    Complemar Print prints and produces a pack of 25 cards for City Dining Cards. We’ve also done some promotional materials, postcards and other print projects for City Dining Cards.
    “Our business is reliant on print. Without a strong print product, we don’t have a business.” said Marilyn Roach, Managing Partner. She continued, “Complemar has always produced high-quality print for us...actually exceeding all our expectations.
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Print 101 - Bulk Mail Basics

Ever get those annoying advertising postcards in your mail box addressed to you personally? Or maybe an envelope addressed to you with your name on the pieces inside the envelope? While it may appear to be “junk mail” to you, to a printer it’s a process that requires a lot of attention to detail.

The United States Postal Service has very strict guidelines that must be followed for the printed material to enter the postal stream. Have a wrong weight entered on the paperwork and you postage costs just went up. Have the packaging wrong and you are picking it up from the post office and re-working the trays. Having the barcode a little bit “skewed” and you’re re-printing the whole job. On the other hand, sending a large mailing thru a direct mail house can save a lot of money in postage. If the average 1st class stamp costs $0.49, the average cost to send a piece thru the bulk mail process could bring the cost down to an average of $0.28.

How It Works

The mail house gets an address list from a customer. The list is entered into a Mail Management Software and goes thru a series of steps. The list will be de-duplicated, removing any duplicate names or addresses, it will be CASS (Coding Accuracy Support System) which corrects and matches street addresses, NCOA (National Change of Address) which is used to provide updated and accurate addresses for individuals, families, and businesses. The software then provides an accurate up to date mail list which is sorted to provide the lowest postal rates for that mailing.

The pieces are then sent thru a printer which inkjet prints the name, address and barcode onto the mail piece. As they come off the printer they are sorted into trays or sacks, placed on a skid and sent to the Post Office. The Post Office will them weigh the entire mailing which takes into account the weight of the mail piece, the trays, sacks and skids and compares it to the submitted paperwork and if all is correct, it enters the mail stream and on its way to your home. So keep the junk mail coming and keep us printers in business!